Ice & Fire Con Ticket Policies
1) No refunds*. If we sell out Ice & Fire Con, tickets will be transferrable minus a processing fee.
*Refunds will only be given in case of emergency (hospitalization, death in the family, etc.) or Military Deployment and will require proof. Even so, due to our intimate size, any cancellations affect us significantly. Should you cancel your stay for an emergency, we will issue a refund less a $20.00 processing fee.
2) If you purchase a full-weekend ticket and do not book a room on Mountain Lake property, the organizers reserve the right to restrict your access to Mountain Lake property and to certain Ice & Fire Con activities/events.
3) Please note that Ice & Fire Con is an event for those 18 and older. We ask that you not purchase tickets for yourself or anyone else should you or they not meet this age requirement. If a ticket for someone under 18 is purchased, the ticket will be refunded minus a processing fee.